Reviews

Freeman Forman Estate Agents has 57 reviews

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  • Valued Customer, Stonegate, East Sussex 22-Jul-2017
    Service Rating
    +

    Sold our house in 3 weeks and got us an excellent price, thank you!

    Excellent customer care throughout the process. Found good buyers quickly, sold our house to the second buyer without many problems. They made sure we got the best price without jeopardising the sale. Only criticism would be the number of different people we had to speak to. There wasn't one person...

    22-Jul-2017 22-Jul-2017

    Hello, thank you so much for taking time to leave this great review and feedback. I am pleased to read you had a good customer service from the Ticehurst branch of Freeman Forman Estate Agents. If you would like to explain in more detail how the team would have made your experience a 5 star one,...

  • Verified Customer 19-Jul-2017
    Service Rating
    +

    Very helpful and pleasant

    We were very happy in the way that Freeman Forman dealt with the sale of the house. The only reason we did not give a 5 rating was that one of our instructions was not carried out by them. They did keep us informed of potential buyers and we were impressed by the quickness of the sale.

    19-Jul-2017 19-Jul-2017

    Hello, Thank you for taking the time to leave Freeman Forman this review. I'm glad to see that overall you where happy with the service you received from the Eastbourne branch. However, If you would like to discus the slight issue you raised in more detail please feel free to contact me at <a...

  • Verified Customer 18-Jul-2017
    Service Rating
    + +

    Excellent service, one I'd be happy to recommend.

    I sold a house through them as POA for a friend. I found them to be totally professional, always knew at what stage everything was at and went out of their way to keep me fully informed.<br/>They were always professional and welcoming. The new Manager John Crump leads by example.

    21-Jul-2017 21-Jul-2017

    Thanks for the great 5* review and recommendation. It's great to read that the Branch Manager is leading by example and that the team in Freeman Forman, Ringmer, as always professional and welcoming. Many thanks,<br/>

  • Verified Customer 18-Jul-2017
    Service Rating
    - -

    My service feedback with Sales

    Poor or no sevice little or no feedback.would not recommend or use again.<br/>I would also be very wary of purchasing through them

    21-Jul-2017 21-Jul-2017

    Good afternoon, I'm sorry to read that you haven't been delighted with the service from the Freeman Forman branch, but I would like to thank you for taking the time to pass on to us this feedback. If you would like to go through this in more detail please contact us at <a...

  • Verified Customer 12-Jul-2017
    Service Rating
    + +

    My service feedback with Sales

    They Found me a buyer as promised at our open house event. Sale went through very smoothly, a very professional and dedicated team.

    13-Jul-2017 13-Jul-2017

    Congratulations on the sale of your property! The Freeman Forman team in Tunbridge Wells aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. <br/>

  • Valued Customer 08-Jul-2017
    Service Rating
    -

    Very good at the beginning...

    At the outset the service was very good. Efficient, attentive and competitive. My house was sold within a few days and then the process leading up to exchange proceeded. The next stage was not the best part of the experience with Freeman Foreman. As the deadline approached for exchange FF seemed...

    08-Jul-2017 08-Jul-2017

    I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at...

  • Verified Customer 06-Jul-2017
    Service Rating
    + +

    Involved staff kept the sale process moving!

    Great open house meant we got asking price for our property. When we hit a drawn out exchange for the property, freeman and foreman got involved and kept the process moving! All the staff were easy to talk to and knew what they were talking about and doing! All round would definitely recommend...

    08-Jul-2017 08-Jul-2017

    Thank you for taking the time to leave us this great, 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Freeman Forman branch in Tonbridge made this a stress free experience for you.<br/>

  • N stenning, Burwash 06-Jul-2017
    Service Rating
    + +

    Fantastic company

    Highly recommend this company . We had many issues with the sale of our house but that wasn't freeman on formans fault. <br/>They were amazing in sorting out issues , always kept us in the loop. <br/>Darly who we felt with the most was brilliant!!! He really worked above and beyond to get us our...

    08-Jul-2017 08-Jul-2017

    Congratulations on your dream family home and thank you for taking the time to leave this wonderful five star review! The team at Freeman Forman in Heathfield strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage...

  • Verified Customer 08-Jun-2017
    Service Rating
    + +

    Very helpful and kept us informed throughout the whole process.

    Great team. Helped put the chain back together three times. Always kept us informed. Very good durIng the exchange of contract - chased the others in the chain to ensure sale went through.

    08-Jun-2017 08-Jun-2017

    Thank you for the great review! The Freeman Forman  team in Tonbridge are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process. It's great to see that you were able to benefit from their excellent service. <br/>

  • Valued Customer, Tunbridge Wells 19-May-2017
    Service Rating
    + +

    Great service

    We both purchased and sold our property through Freeman Forman. Both times we received and excellent service from start to finish. Good communication and quick follow up, makes them a pleasure to do business with.

    19-May-2017 19-May-2017

    Really great to read another 5 star review for the Tunbridge Wells branch of Freeman Forman Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to to the team. Kind regards<br/>